FAQ

Frequently Asked Questions

1. What is Handmade Seattle?

We are Seattle’s largest conference for systems programmers. Read the origin story.

2. What does buying a ticket do?

a. Physical Track: Reserve your seat at the Seattle Center with access to our private chat server.

b. Online Track: Access to the same private chat server but you cannot enter the building.

Handmade events are live-streamed for free.

3. Where is the venue?

The Nesholm Family Lecture Hall at Seattle Center: Mercer St, Seattle, WA 98109. You can just punch in the name of the hall in your Maps app. This is where we’ll first convene.

We’ve also booked two big rooms: Allen Foundation for the Arts Room and the Norcliffe Room. These will be used for job booths and software demos.

4. Where is the livestream?

We are streaming the event on this very website and on Abner’s Twitch as backup. However, the official chat will be private and requires a ticket – all the speakers will be there!

5. Are refunds available?

We don’t process refunds. The physical track is a superset of the online ticket, so if you can’t come in person anymore you may participate online.

6. How do I upgrade from an online track to a physical track?

Send us an email and we’ll generate a discounted physical ticket: abner@handmade-seattle.com

7. I’m a student or I’m financially disadvantaged.

Send us an email and tell us your story (we don’t ask for much evidence.) We typically generate a ticket with a meaningful discount. We only ask that folks who can actually afford things don’t abuse our honor system.

8. What if you cancel the event (e.g. due to life emergency?)

Your ticket would transfer to the next possible conference. We have a binding contract with the City of Seattle, so we are not in a hurry to cancel anything.

9. Why can’t your conference be free of charge?

We (surprisingly) hear this often and it needs addressing:

To secure a big venue we commit thousands of dollars many months in advance. We must buy insurance, hire staff, and rent A/V equipment. We offer travel stipends to our speakers. We pay contractors such as A/V technicians, graphics designers, chat moderators, and video editors. The list goes on.

We are a small business with no sponsors. We take extraordinary risk spending this much money upfront. Please support indie conferences.

10. How can I support you beyond just a ticket?

Thank you for going the extra mile! You can become a conference member.